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At TowelBuddies and more!, we strive to make your shopping experience satisfying and convenient. If there is anything we can do to make this experience better for you, feel free to contact us.
Though we do not make all of the items at TowelBuddies and more!, we do stand behind each item that we sell. If you are not satisfied, for any reason, you may return your purchase, in resalable condition, for a full refund (less shipping charges). Follow the instructions below for returns.
1. Wrap item back in
original packaging, if possible.
We respect your privacy at TowelBuddies and more! We do not rent, share or give away any personal information to any outside resource. We may, from time to time, contact you with special offers or new product offerings.
All transactions are handled via secure server and your credit card information is not stored electronically nor will it be compromised. Your trust and privacy are very important to us.
We ship our products via USPS Priority Mail or UPS Ground. All products are shipped within 3 business days of your payment processing. From time to time a certain item may be on back order and take a little longer to ship. In this event, you will be notified via email of the expected delay. Orders will usually arrive within 5 business days of shipping. If you need us to ship an order via overnight or 2nd day air, please contact Us for pricing quotes for this shipping service.
Our shipping rates are based on your order total as follows: please note, these rates may change at any time without prior notice, unfortunately, we are at the mercy of our shippers price changes. Please note that these rates are for shipments within the Continental United States ONLY and will be higher for shipments to Alaska, Hawaii and Canada. The shopping cart will charge the prices below, and adjustments will need to be made for these other shipments after the order is submitted.
We accept most major credit cards, including: Visa, MasterCard, American Express and Discover. We also accept payment via PayPal. If you would like to pay with a personal check or cashier's check/money order, please contact us to make arrangements. We are happy to work with you.
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